GENERAL DESCRIPTION: This position supports the legal aid department in moving a client’s case forward, including document preparation, client interviews, and research. This position will report to the Legal Aid Manager. MINIMUM REQUIREMENTS: Some experience or knowledge of U.S. asylum/immigration process. Bilingual Preferred (high-need languages: French, Spanish, Portuguese, and Arabic) Ability to effectively communicate in writing, verbally, and electronically. High comfort level working with torture survivors, survivors of sexual violence/gender-based violence, highly traumatized people, and people suffering from PTSD Valid driver’s license, passport, and State of Michigan background check ESSENTIAL JOB FUNCTIONS: Work with clients, social workers, medical professionals, and therapists to prepare supplementary evidence for a client's case. Research country conditions. Develop and keep files organized and databases up to date and accurate. Prepare EAD, asylum, TPS, and other humanitarian protection applications for legal representative’s review. Screen clients for program eligibility. Assist the legal representative in court and interview preparation. Perform on-call duties WORKING CONDITIONS: Fast-paced work environment High degree of working on a team with social work, medical, and legal professionals Work may be stressful at times PHYSICAL AND MENTAL REQUIREMENTS: Commitment to a professional and social work code of ethics. Ability to work effectively with clients, caregivers, staff, volunteers and external contacts to build and maintain effective teams. Ability to prioritize and manage multiple priorities. Problem-solving skills. Ability to travel as needed to perform job duties. Ability to operate designated office equipment.

The Site Coordinator position is responsible for providing site services, secure site and client safety, provide transportation, monitor House chores, assist with inventory management and site maintenance. Overnight Shifts Available For more details click Apply!

The therapist position is responsible for providing mental health support to Freedom House Detroit’s residents. This position provides assessment, conducting individual and group sessions, developing treatment plans, and referral services to individuals and families. This role requires a compassionate, non-judgemental, and professional approach, ensuring a safe and supportive environment for residents . Provides accurate and understandable interpretation of program guidelines as well as maintains proper records according to organization, state and federal guidelines. Role will require travel to Freedom House Detroit’s various sites, all located in Detroit. For more details click Apply!

GENERAL DESCRIPTION: The Screening Coordinator is responsible for determining prospective clients’ eligibility for basic services, delivering supplies to clients at multiple locations, and responding to service inquiries received via phone call, voicemail, email, and social media chat platforms. MINIMUM REQUIREMENTS: Associate’s degree or a minimum of 2 years’ experience in social services, customer service, or other relevant fields. Exceptional interpersonal skills. Experience with task management software applications and Google Apps. Proficient in computer usage and technology, with a strong understanding of operating systems and software applications. Experience working with immigrant and refugee populations is a plus. Valid driver’s license and State of Michigan background check. ESSENTIAL JOB FUNCTIONS: Compassionately greet prospective clients arriving at the door or reaching out by phone, email, or social media platform. Utilize interpretation apps and live interpreters to communicate with people who speak languages other than English. Administer the pre-qualification assessment to prospective clients to determine their eligibility. Scan all pertinent client documents and save them as digital files. Enter data for all prospective and eligible clients into the appropriate databases and online systems. Transport clients and supplies. Collaborate and communicate effectively and in a timely manner with staff across several departments as well as with service partners, prospective clients, and others. Support administrative and program teams, as requested. Attend scheduled work conferences, staff meetings, and agency events, as requested Represent Freedom House Detroit at public forums, conferences, and media events; function as an advocate representing Freedom House Detroit in the community. Other duties as assigned. WORKING CONDITIONS: Fast-paced work environment. Weekend and evening work may be required. High degree of working on a team. High degree of public contact. High degree of telephone use. Work may be stressful at times. PHYSICAL AND MENTAL REQUIREMENTS: Commitment to a professional code of ethics. High level of integrity, diplomacy, and initiative. Ability to work effectively with clients, staff, volunteers, and external contacts to build and maintain effective teams. Problem-solving skills. Ability to travel as needed to perform job duties. Ability to operate designated office equipment. This job profile in no way states or implies that these are the only duties to be performed by the jobholder. The holder of this position will be required to follow any other instructions or perform any other duties as requested by their supervisor. This is notmeant to be an exhaustive list of responsibilities for this position. Essential elements may change if and when necessary.